Contact
At Velanawe love to connect with you. Whether it's to answer your questions, schedule a service or simply learn more about our treatments, our team is ready to help you.
Contact us
Let us take care of you. Fill in this form and we will contact you in less than a week. 24 hours.
Address
Calle S,ARRAVAL, 30, BAJOS, 07702, Maó-Mahón
info@velanawellness.com
Telephone
+34 633 36 21 77
FAQs
At Velana we want your experience to be clear and worry-free. Here we answer the most common questions. If you don't find your answer, write us directly by [WhatsApp] or [email].
How do I book a treatment?
Choose your favourite treatment on our website
Select date/time in the interactive calendar
Pay online securely (or choose "pay on site")
You will receive immediate confirmation by email + reminder 24h before.
What areas of Menorca do you cover?
We serve the whole island (from Mahón to Ciutadella). In remote locations a small travel supplement may apply (we always confirm this before booking).
What should I prepare before my session?
All you need is:
A quiet space (such as your living room or terrace).
A comfortable surface (we bring a massage table/towel).
Feel like relaxing!
Can I choose the products for my facial/massage?
Of course! Our specialists will advise you according to your skin type or preferences (mild/intense aromatherapy, organic products, etc.).
What hygiene measures do you apply?
Sterilised equipmentStretchers, tools and surfaces disinfected after each use.
Individual productsWe do not reuse creams or oils between customers.
Therapists trained in health protocols.
Can I cancel or reschedule?
Yes, let us know with 24 hours in advance without penalty. For last minute cancellations (<12h), a small fee (from 30%) may apply.
